EasyTech is dedicated to enhancing efficiency, productivity, and security for businesses by providing both on-site and remote services as required. We employ proactive monitoring services to ensure the continuous maintenance of your IT systems around the clock. EasyTech offers a comprehensive range of cost-effective flat-rate services tailored to meet the diverse technical needs of small to medium-sized businesses. We have the capability to address all your IT requirements, mirroring the functions of an in-house IT department but at a significantly reduced cost compared to employing full-time staff. In essence, we serve as your virtual IT department.
Our services are accessible either through a per-incident hourly rate or, for a more economical and prioritized solution, we recommend our bundled packages with prepaid support. This way, you can secure priority status at a reduced rate.
Onsite Support
This type of service is invaluable for businesses and individuals who require immediate and hands-on solutions to their technology-related issues. While onsite our TAs can assist with hardware and software problems, network setup and maintenance, device configuration, and more. These services aim to minimize downtime, improve the efficiency of technology systems, and ensure that your technology needs are met promptly and effectively when remote options simply aren’t an option.
Remote support
Remote support offers numerous advantages for you and us. First and foremost, it eliminates geographical constraints, enabling our TAs to assist you regardless of their location. This not only saves time and travel expenses but also ensures a rapid response to urgent issues. Furthermore, remote support is highly efficient, as TAs can troubleshoot, diagnose, and resolve technical problems in real-time, fostering a seamless and productive workflow. It also allows for increased flexibility, with TAs having the ability to assist multiple clients concurrently, optimizing resource utilization. In addition, remote support is cost-effective, as it reduces overhead costs associated with maintaining physical offices and enables us to offer competitive pricing. Lastly, it enhances security and data privacy by ensuring that sensitive information remains within your controlled environment, improving compliance and trust.
Your wired network
Wired network installation and configuration services encompass the professional set up and optimization of physical network infrastructure within your office. This involves the careful deployment of Ethernet cables, switches, routers, and other hardware to establish a reliable and high-speed network connection. Our skilled TAs ensure that the cabling is organized efficiently and securely, minimizing interference and maximizing data transfer rates. Configuration services include the set up of IP addresses, security measures, and the integration of devices to create a seamless and secure network environment. Wired network installation and configuration services are vital for ensuring a stable and high-performance network that can handle the demands of modern digital communication and data sharing.
Stabilize and secure your wireless (WiFi) network
A wireless network, commonly referred to as WiFi, provides convenience, but it can also present security weaknesses. We can evaluate the devices and settings in your WiFi network to pinpoint any potential security risks.
Should your WiFi network encounter problems with performance or stability, we are available to help by conducting a comprehensive examination of signal strength across your location.
Equipment Purchase Liaison
While we do not engage in the sale of equipment or software, our expertise lies in assessing the optimal choices for specific situations and applications. Furthermore, our extensive experience with various vendors enables us to recommend those who provide the most favorable combination of value and service.
We propose to serve as an intermediary between you and technology suppliers, sparing you the concerns surrounding equipment procurement. Our offerings encompass:
- Assisting you in precisely defining your requirements.
- Identifying a suitable vendor and securing the most competitive quotation.
- Coordinating the delivery of your chosen equipment.
- Handling the installation and configuration of the equipment.
- It’s important to note that you will make your purchase directly from the vendors without any additional markup costs.
If you prefer an alternative approach, we can provide you with a detailed, customized report specifying your exact equipment needs and leave the purchasing process to you.